FREQUENTLY ASKED QUESTION
You Have Questions, We have Answers
What types of spaces do you clean?
We clean residential homes, offices, retail spaces, and light commercial properties, including move-in/move-out and post-renovation sites. Custom cleaning packages are available based on each client’s needs.
Are your cleaning products eco-friendly?
Yes. We use eco-friendly and low-toxicity cleaning products whenever possible, ensuring a safe environment for families, pets, employees, and clients while still delivering effective results.
How do I book a cleaning session?
You can book a cleaning session by contacting us through our website contact form, email, or phone. We’ll discuss your needs, provide a quote, and schedule a time that works best for you.
Do I need to be home during the service?
No. You do not need to be home during the service. As long as we have safe access to the space, our team can complete the cleaning and secure the premises afterward.
What if I’m not satisfied with the service?
Your satisfaction matters to us. Every service is completed using a cleaning checklist to ensure nothing is missed. If you’re not satisfied, contact us within 24 hours, and we’ll return to address any areas of concern at no additional cost.
How do you price your cleaning services?
Our pricing is based on the size of the space, type of service, frequency, and specific cleaning requirements. Free estimates are provided before any work begins.
Do you bring your own cleaning equipment and supplies?
Yes. We arrive fully equipped with professional cleaning tools and supplies, so you don’t have to worry about providing anything.
Are you insured?
Yes. EverClean Atlantic Services maintains appropriate business and liability coverage to protect our clients and our operations.
Do you offer one-time and recurring cleaning services?
Absolutely. We provide one-time cleanings as well as weekly, bi-weekly, and monthly service options.
How far in advance should I book?
We recommend booking at least 48 hours in advance, though same-week availability may be possible depending on our schedule.